Meet Our Staff

Jerry Holcom

President

With more than 50 years experience in the automotive field, Jerry is an ASE Certified Master Auto Technician with the Advanced Engine Performance (L1) certification, a Certified Master Machinist, and is also an Accredited Automotive Manager (AAM) through the Automotive Management Institute. He has served on the Board of Directors and as the President of the Automotive Service Association of the Midwest and of the Midwest Auto Care Alliance. He feels that the future of the automotive repair industry will hinge on information availability, technical proficiency, and total customer driven service methods.

As a result, he has provided four separate computer-driven information databases to his staff, and ensures that they are provided with ongoing training in both technical and business management / customer service fields. Jerry considers this training a necessity so that S&S Service Center is able to provide that “old-fashioned service” that his clients have been receiving since the 1950’s, when his father started Holcom Auto Service. For fun and relaxation, Jerry enjoys reading, woodworking, walking with his dogs. He and his wife Kris are avid professional drag racing fans.

Shelly Herbert

Service Advisor / Office Manager

Shelly relocated to the Kansas City area in 1970, moving from the plains of Kansas. She graduated from Ruskin High School and spent 19 years in the food service industry, eventually becoming a training manager for KFC. After her time at KFC, Shelly transitioned to a local quick lube franchise, where she worked for three years and earned a promotion to store manager.

In 1996, we were thrilled to welcome Shelly to our team at S&S Service Center after hearing rave reviews from customers who had been referred to us by “that nice lady” during their oil changes. Recognizing our excellent reputation, Shelly had been directing her customers to S&S, understanding they deserved high-quality customer care even for services the quick lube didn’t provide.

We needed front counter support, and Shelly was a perfect fit, embodying the same dedication to customer welfare that we prioritize. After just over three years with us, Shelly achieved the Accredited Automotive Manager (AAM) designation, which she proudly received at the ASA Annual Convention in Maui in 2001.

Since joining us in 1996, Shelly has continued to impress with her outstanding customer service and has taken on considerable office management responsibilities. She lives in a southern suburb of Kansas City with her husband Bill and their diverse menagerie of pets. Shelly’s commitment and warmth have made her an invaluable part of our team and a cherished member of the community.

Donnie Schroeder

Certified Technician

Donnie, a dedicated member of the S&S team since 2013, brings a wealth of experience and passion to his role. With a background in the automotive industry that dates back to 1994, he initially started his career with Western Auto before transitioning to O’Reilly Auto Parts. It was during this time that Donnie realized his true calling – to work hands-on in repairing automobiles rather than selling parts for them.

Throughout his career, Donnie has actively pursued technical training and education from reputable institutions such as O’Reilly, Advance Auto, Snap-On Tool Company, and Longview Community College. Currently, he is furthering his expertise by enrolling in the advanced level curriculum at CARQUEST Technical Institute and proudly holds the title of an ASE Certified Technician. Notably, Donnie has been a dedicated attendee of the esteemed VISION Hi-Tech Training & Expo since 2014, constantly honing his skills and staying abreast of industry advancements.

In addition to his technical prowess, Donnie has taken on a new role as a mentor for apprentice technicians, showcasing his commitment to nurturing the next generation of automotive professionals. Beyond his work, Donnie is a devoted father to two sons and actively participates in scouting activities as an assistant scoutmaster, drawing from his own experience as an Eagle Scout.

Donnie’s dedication to his craft, coupled with his role as a mentor and his active involvement in scouting, exemplifies his well-rounded character and commitment to both his professional and personal endeavors. The S&S team is privileged to have Donnie as a valuable asset, and his contributions are truly appreciated.

Lee Wyatt

Certified Technician

Lee is an ASE Certified Master Auto Technician with 17 years of experience at Sci-Tech Automotive, where he became an indispensable member of their team. After the owner, John, decided to close the business due to health concerns, we were fortunate enough to bring Lee on board here at S&S. Lee is one of those great team members; he does the work right at the right time. When he’s not working, Lee enjoys tinkering with his 3D printer and mini-computers, always eager to explore new tech.

Montze Smith

Montze Smith is a dedicated professional and community-oriented individual with a diverse background. He began his career at the young age of 19 as an account manager at Synchrony Financial, where he honed his skills in client relations and financial management. After this, Montze served as a U.S. Army Supply Specialist for two years, gaining invaluable experience in logistics and teamwork.

Beyond his professional achievements, Montze is a proud big brother to three younger sisters, showcasing his commitment to mentorship and support in his community. He has a deep love for his grandparents, who have played a significant role in his life. In his leisure time, Montze enjoys playing and watching football and basketball, reflecting his enthusiasm for sports and teamwork. Known for his self-motivation, he continually strives for growth and excellence in all aspects of his life.

We are proud to have Montze as part of our team.